How Bookd works

Most businesses are live in 10–15 minutes. You'll need your service list and prices to hand — everything else can be edited later from your dashboard.

No. Clients can book as a guest with just their name and email. If they create a free account they can also manage their bookings, get reminders in their notification centre, and rebook in two taps.

Bookd automatically emails both you and your client 48 hours before every confirmed booking. The client's reminder includes the full details, your cancellation policy, and a note about late cancellation fees.

For most small service businesses, no. Your Bookd page has your description, services, prices, availability, social links and contact details — and unlike a static website, clients can actually book from it.

Payments for your services are arranged directly between you and your client, exactly as they are now — cash, bank transfer, card machine, whatever suits you. Bookd never takes a commission on your bookings.

Yes. Bookd works in any browser on any device. Your dashboard, calendar and notifications all work beautifully on mobile, so you can approve a booking from the van between jobs.

You get an instant email and an in-app notification. You can accept, decline, or propose a different time — the client is automatically kept up to date at every step.

You can cancel anytime from your dashboard. Your booking page comes offline at the end of your billing period, and you can export your client details before you go. No lock-in, no cancellation fees.

Yes. Your data is stored encrypted in the UK/EU, protected by row-level security so only you can see your clients, and never sold or shared. Bookd is built to UK GDPR standards.

Clients can edit or cancel up to 12 hours before the start time — after that, changes go through you directly. Any change to a confirmed booking comes back to you for re-approval.

Everything. The 14-day trial is the full product — booking page, quotes, reminders, client book, analytics, file sharing — with no credit card required. If Bookd isn't for you, just walk away.

Yes. Build itemised quotes from your services or custom line items, attach files, set an expiry date and send. Your client accepts or declines by email, you're notified instantly, and every quote can be downloaded as a professional PDF.

You're notified by email and in your dashboard, and a "create a booking" prompt appears with the client's details pre-filled. One click converts the quote into a booking, and the quote is marked as converted so you can see your full pipeline at a glance.

Yes — and only real clients. 24 hours after a booking is marked complete, the client is automatically invited to leave a 1–5 star review. Reviews appear on your public page with your average rating, you can respond publicly to any review, and each booking can only be reviewed once.

Going on holiday? Turn on away mode in settings, set your away dates, and your public page shows a friendly message while bookings are paused. Clients can still send enquiries, your page stays live, and away mode switches itself off when you're back.

Yes. Turn on auto-confirm for any service and matching booking requests are accepted instantly and added straight to your calendar — no manual approval needed. It's ideal for salons, studios and anyone with a fixed, repeatable schedule. Leave it off for any service where you'd rather review each request first.

Price each service the way that suits it: hourly, a fixed price, per interval (for example £40 per 30-minute session), or as a free enquiry. You set the price, the interval length and the duration, and clients see exactly what they'll pay before they book.

Both — and you decide per service. Set a service to take place at the client's location (for mobile work) or at your own premises (for salons, studios or workshops). Clients always see where the appointment happens before they confirm, and provide their address when it's needed.

Yes, with slot intervals. Choose whether bookings can start every 15, 30 or 60 minutes and Bookd only ever offers clients start times that fit — keeping back-to-back appointments tidy and your day running the way you want.

No. Bookd's clash detection checks every request against your existing bookings, working hours and blocked dates, so a slot can never be double booked. If a time isn't genuinely free, clients simply won't see it.

That's up to you. With the client proposal toggle you can let clients propose an alternative time when they book — handy for bespoke work — or switch it off so bookings only ever land on the exact slots you've made available.

Yes. Create each room as a separate service in Bookd. Each room has its own name, price, description and booking history. Clients choose the specific room they want to book. Your calendar shows all rooms side by side.

Yes. Set the service to group session and add your sessions — morning, afternoon or any slots you offer — each with a capacity of 5. Clients see available spaces and join until the session is full. The waiting list opens automatically at capacity.

Yes. Set the service to multi-unit and tell Bookd how many units you have. Multiple clients can book the same slot simultaneously — one unit per booking — until all units are taken. Clients see how many are remaining as they browse.

Yes. Each session you add to a group session service has its own capacity setting. Your Tuesday morning class can hold 20 people, your Saturday workshop 8 — set them independently.